IT Admin Support

Note that in some courses, the Browser Check may be referred to as the Installation Wizard. Clicking the Installation Wizard link will open the Browser Check.

To complete online assignments in MyMathLab and MyStatLab, students log into their course through a supported web browser. In order to view and complete assignments in MyMathLab and MyStatLab, users must work within the MathXL Player, a specialized tool that displays algorithmic math exercises and allows students to enter math notation in their answers. Depending on the course, students need either Adobe® Flash® or a Pearson proprietary MathXL® Player browser plug-in installed on their computer.

Instructors and students use the Browser Check to install the MathXL Player and any other standard Internet plug-ins, such as QuickTime® and Acrobat Reader®, needed to display multimedia course content. The Browser Check is configured to install only the plug-ins and players needed for an individual course (based on the textbook used).

For information on installing plug-ins and players across all the computers in a lab, please call Customer Technical Support at 1-888-695-6577 and request a copy of the MyMathLab Administrator Guide. This guide, written specifically for lab and IT administrators, covers the following topics:

• Background information on MyMathLab
• System Requirements
• Installing plug-ins and players in computer labs
• Testing your installation
• Troubleshooting
• Licensing

Most MyMathLab courses support either Windows® or Macintosh® operating systems and a supported version of Microsoft Internet Explorer®, Firefox®, or Safari®. Other requirements vary, depending on the textbook in use for the course.

• Go to the Browser Check.
• Select your textbook from the drop-down menu and click Submit.
• Click the System Requirements link on the first page of the Browser Check (or Installation Wizard) to review what you need.